Delete your JMMove account
This works for both the JMMove customer app and the JMMove Driver app. You can also do it in the app: Me → Settings → Delete account.
What is deleted: your name, phone number, saved places, help messages and notification settings; for drivers also your selfie, Ghana Card number and payout wallet. You can't undo this, but you can sign up again later with the same number as a new account.
What is kept: records of past deliveries and payments, without your name or number, as the law and the other person on each delivery require. See the privacy policy.
Before you can delete: finish or cancel any delivery in progress. Drivers need a balance of zero with JMMove.
You're about to delete the account for . This can't be undone.
Trouble? message JMMove from Help in the app.